Privacy Policy

Last Updated: February 02, 2026


1. Data Collection

We collect basic personal information necessary to fulfill your orders, including your name, delivery address, and mobile number. We do not store sensitive payment information on our servers as we do not process online payments directly.

2. Use of Phone Number & WhatsApp Communication

By providing your mobile number, you consent to receive order confirmations, delivery updates, and promotional offers related to Sharma Dairy via WhatsApp or SMS.

Statement: "Sharma Dairy uses WhatsApp for customer communication and order updates in compliance with Meta policies."

3. Compliance with Meta Policies

Our business practices regarding WhatsApp communication are aligned with Meta's Commerce and Business policies. We ensure that user interactions are initiated with consent and are relevant to the services we provide.

4. No Data Selling

We respect your privacy. We do not sell, trade, or rent your personal identification information to others. Your data is used solely for the purpose of managing your orders and improving our local delivery service.

5. Secure Handling of Customer Data

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.